How do you know if your staff is delivering quality health care? What steps can you take to ensure that your staff is delivering world-class health care? This module explains the strategies and techniques that you can implement to ensure the highest level of health care in your organization. As part of a series, this second e-learning installment will discuss topics such as: patient-focused care, patient-centered care, staffing considerations, patient classification, requirement for scheduling staff, supervision, and more. It was developed in Articulate Storyline using Adobe Fireworks, Photoshop, and HTML 5. No Audio. Mobile friendly.